Contact information

PureLane35 is committed to providing helpful customer support throughout your shopping experience.

Customers may contact us regarding product information, orders, delivery, returns, refunds, or general inquiries.

Official Store Information

Store Name: PureLane35

Website: PureLane35.site

Established: 2022

Business Address:
11465 Washington Place
Los Angeles, CA
United States

Telephone:
954-261-2507

Customer Support Email:
malottewomeldorf300@hotmail.com

Product Assistance

For questions regarding a particular lip balm, lip mask, or beauty product, please provide the product name.

Our team can assist with available information regarding product format, colors, application, listed ingredients, and other product-specific details.

Order Assistance

For existing orders, please provide:

Order number
Email address used during checkout
Product concerned
Brief explanation of your request

Shipping Assistance

PureLane35 provides free worldwide shipping to supported destinations with estimated delivery in approximately 7–10 days.

Please provide your order number when contacting us regarding a shipment.

Returns & Refunds

Eligible purchases qualify for free returns and refunds within 30 days of delivery, subject to applicable conditions for cosmetic and personal-care products.

Please contact us before returning merchandise so we can provide the appropriate instructions.