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We're Here to Help

Thank you for shopping with PureLane35.

If you have questions about our products, an existing order, shipping, returns, or refunds, please contact our customer support team.

Store Information

Store Name: PureLane35
Website: PureLane35.site
Established: 2022

Business Address:
11465 Washington Place
Los Angeles, CA
United States

Phone: 954-261-2507

Email: malottewomeldorf300@hotmail.com

Product Questions

For questions regarding a specific lip balm, lip mask, or other product, please include the product name when contacting us.

Our team can assist with available information regarding product format, color, application, ingredients listed for the product, and other relevant details.

Order Support

For assistance with an existing order, please provide your:

Order number
Email used during checkout
Product name
Brief description of your question

Shipping Support

PureLane35 offers free worldwide shipping to supported destinations with estimated delivery in approximately 7–10 days.

Returns & Refunds

Eligible purchases qualify for free returns and refunds within 30 days of delivery.

For hygiene and safety reasons, the return eligibility of opened or used cosmetic products may be subject to applicable hygiene restrictions and consumer law. Please contact us before returning any product.